Monday, October 8, 2007

0.Introduction

World Saying About Six Sigma

“[Six Sigma] is the most important initiatives GE has ever undertaken. ” - Jack Welch,CEO, General Electric’s

“[Six Sigma] brought the $14.5 billion industrial giant back from the verge of bankruptcy by implementing the Six Sigma Breakthrough Strategy.” - Larry Bossidy, CEO, Allied Signal.

“The Six Sigma Breakthrough Strategysm offered the best way to help Seagate strengthen its competitive advantage, customer satisfaction, and bottom-line results. “- Don Colton and Don Redinius, Seagate’s executive management._

Six Sigma Meanings


A “Six Sigma Methodology ” is a business process that allows companies to drastically improve their bottom line by designing and monitoring everyday business activities in ways that minimize waste and resources while increasing customer satisfaction.

What’s the different between Quality Control Program with Six Sigma?
Quality control program have focused on detecting and correcting commercial, industrial, and design defects but Six Sigma provides specific methods to re-create the process so that defects and errors never arise in the first place._

Why is Six Sigma Succeeding Where TQM Failed?

Some of the mistake of yesterday’s TQM efforts certainly might be repeated in Six Sigma initiative if you aren’t careful. The table below provide you a TQM pitfall versus Six Sigma Solution._

TQM Pitfall

-Lack of Integration
-
Leadership Apathy
-A Fuzzy Concept
-An Unclear Goal
-Purist Attitude and Technical Zealotry
-Failure to Break Down Internal Barriers
-Incremental vs. Exponential Change
-Ineffective Training
-Focus on Product Quality

Six Sigma Solution

-Link to the Business and Personal "Bottom Line"
-Leadership at the Vanguard
-A Consistently Repeated, Simple Message
-Setting a No-Nonsense, Ambitious Goal
-Adapting Tools and Degree of Rigor to the Circumstances
-Priority on Cross Functional Process Management
-Incremental Exponential Change
-Blackbelts, Greenbelts, Master Blackbelts Attention to All Business Processes


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